CCNA / CCENT Certification Practice Exam
Configuration And Troubleshooting
Troubleshooting is a big part of what you and I do as network admins - and it's a big part of your CCENT and CCNA exams, too!
To help you prepare for success on the ICND1 and CCNA exams, here's a 10-question practice exam on information gathering and troubleshooting!
Answers are at the bottom of the page -- and when you're done here, visit our CCNA Practice Exam page for more!
Enjoy the questions!
Chris Bryant
CCIE #12999
"The Computer Certification Bulldog"
chris@thebryantadvantage.com
Question 1:
Which of the following could result in this output of show interface serial 0?
Serial 0 is up, line protocol is down
A. disconnected cable
B. DTE not receiving clockrate from DCE
C. LMI mismatch
D. encapsulation mismatch
E. interface has been shut down
Question 2:
Where does a Cisco router keep its running configuration by default?
A. ROM
B. RAM
C. Flash
D. NVRAM
E. TFTP Server
Question 3:
During the boot process, where will the Cisco router first look for a valid IOS image?
A. ROM
B. RAM
C. NVRAM
D. flash
Question 4:
You've entered Setup Mode. You've decided you'd really like to get out of it. What keystroke allows you to exit Setup Mode and not save any of your configuration created in that mode?
Question 5:
What's the full command to overwrite the current startup configuration with the current running configuration?
Question 6:
When you reload a Cisco router and it begins to reboot, you'll see messages on the screen referring to a "POST". What is that, and why does the router run it?
Question 7:
Go back to Question 1 and identify the issue(s) that would result in this output of show interface serial 1:
Serial 1 is down, line protocol is down
Question 8:
What command will resolve the issue indicated with this output of show interface ethernet0?
Ethernet0 is administratively down, line protocol is down
Question 9:
By default, where will a router look for a valid startup configuration file first as it boots?
A. ROM
B. RAM
C. TFTP Server
D. Flash
E. NVRAM
Question 10:
Referring to the previous question - if the router doesn't find that valid startup config file, describe what it will do as a result.
Answers at the bottom of the page!
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Answers:
1. "B, C, D". A missing clockrate, LMI mismatch, and encapsulation mismatch are three of the reasons a line protocol can go down.
2. "B". The running configuration is kept in RAM, where it will be lost when the Cisco device reloads.
3. "D". The router will first look for an IOS in Flash.
4. To exit the dreaded Setup Mode, use the <ctrl-c> keystroke. You'll be placed into user exec mode and any configuration you entered in Setup Mode is lost.
5. copy running-config startup-config (usually abbreviated as copy run start)
6. The POST is the power-on self-test, and this is a series of self-diagnostics the router runs to find out if there are any serious issues (such as a broken fan or corrupted memory) that would prevent it from operating normally if it finished the boot process.
When a POST fails, the router gives you a message referencing the problem and then stops booting.
'Tis an ugly thing.
7. "A". A disconnected cable would cause that readout. If the interface were shut down, we'd see Serial1 is administratively down.
8. Just run no shutdown on that interface!
9. The router looks in its NVRAM for the startup configuration by default.
10. If the router doesn't find a startup configuration, it prompts you to go into Setup Mode.
Which you now know how to get out of. :)
I'm Paying It Forward Bigger Than Before.
My Famous CCNA Study Package Is Now $25.

That's it for this CCNA practice exam, but just click that link for plenty more - and for over 300 Cisco CCNA and CCNP tutorials, visit our Tutorials page!
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